When you are selling relatively high-cost products or services, you wanna make sure that your client is satisfied. Maybe you have seen that awkward smile of a customer when they…
It is very valuable to have a team that can carry on the business operations in your clinic without it having to rely on the business owner. By definition, a…
Knowing Your Numbers is Knowing Your Opportunities A really common question that private practice clinic owners ask us is about their numbers: “What numbers should you track and measure in…
There is a large focus on pivoting towards online consulting right now, but many are looking at this as a short term solution rather than seeing the long term potential…
Let’s talk about focus. We hear about focus all the time. There are thousands of books about it and lessons for it; but here are some practical examples that you…
If you were asked: as a clinic owner, what are the things you could personally change to feel more control of your business and to lay a foundation for sustainable…
Stoicism is one of many things I really enjoy reading about. As I’ve been reading and pondering this recently, during couple of public holidays and long weekend in Australia, and…
As a clinic owner, there are top business changes you can make to help lay the foundation for sustainable changes. There are more but we are looking at the top…
Most commonly, when we have the opportunity to work with the clinic owner that comes to us at the start of their journey, they are feeling out of control. They’re…
We often get asked, “What type of return on investment can you expect from private practice coaching?” If you’re thinking about the outcomes and returns you want before you start…