In this episode, Ben talks about mastering your clinic operations, the aggregation of marginal gains and the four key areas that you need to improve on in your clinic.
“Mastery is all about constant and never-ending improvement.”
“You’re not in business for five minutes. And if there’s a story we’ve heard time and time again, it’s of the clinic owner that’s faced with burn out, trying to do it all at once or just doing it all themselves.”
“If you don’t have ten to fifteen minutes, you don’t have a life.”
“There is an absolute difference between knowing what to do and doing what you know.”