fbpx

GMCP Ep. 066 – The Simple R.M. Williams Customer Experience that Caught My Attention

Podcast


It’s story time again this week with Ben Lynch, and he shares his wonderful experience with R.M. Williams’ customer service personnel, which you may want to implement in your own clinic as well.

QUOTES FROM THIS EPISODE

“There is some merit to the way you talk to people in person or on the phone that is focused, genuine, present, and it’s there to help the person navigate through their challenge and lead them to a solution.”

MENTIONS

SHOW NOTES

  • [0:00:19.7]  Ben’s experience with R.M. Williams’ customer service personnel
  • [0:09:32.4]  Ben’s challenge to listeners

If you like this episode of the Grow My Clinic podcast, please don’t forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!
Download the transcript 

GMCP Ep. 067 – Unlocking Your Potential with Time Blocking
GMCP Ep. 065 – Why You Need Systems in Your Clinic

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Fill out this field
Fill out this field
Please enter a valid email address.

Menu

Send this to a friend