066 – The Simple R.M. Williams Customer Experience that Caught My Attention

GMCP Ep. 065 - Why You Need Systems in Your Clinic
065 – Why You Need Systems in Your Clinic
November 13, 2018
Making More While Working Less
November 24, 2018

It’s story time again this week with Ben Lynch, and he shares his wonderful experience with R.M. Williams’ customer service personnel, which you may want to implement in your own clinic as well.

QUOTES FROM THIS EPISODE

“There is some merit to the way you talk to people in person or on the phone that is focused, genuine, present, and it’s there to help the person navigate through their challenge and lead them to a solution.”

MENTIONS

SHOW NOTES

  • [0:00:19.7]  Ben’s experience with R.M. Williams’ customer service personnel
  • [0:09:32.4]  Ben’s challenge to listeners

If you like this episode of the Grow My Clinic podcast, please don’t forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

Download the transcript 

Daniel Gibbs
Daniel Gibbs
Hi! I'm Daniel. Proud father, problem solver and minimalist. Business is my vehicle for freedom, and people are my inspiration to live with passion and serve with care.

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