Client Experience Lessons From Other Industries | Grow Your Clinic Podcast | 093

4 years ago

Brand and Marketing, Client Experiences, Podcast

In this episode, we share to you some client experience lessons we’ve learned from other industries and how you can apply them in a clinic setting. We also give some tips on selling high ticket items and some ideas on how you could make your services extra special for your clients.

QUOTES FROM THIS EPISODE

“When you’re selling high ticket items, I think there needs to be an extra level of service education/communication that’s delivered.”

MENTIONS

Dare to Lead by Brene Brown (book)
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise by Horst Schulze (book)

SHOW NOTES

[0:01:22.2] Ben’s cafe experience and tips for selling high ticket items
[0:06:23.1] Jack’s client experience lessons
[0:11:53.2] Jack’s insights this week
[0:12:42.0] Lessons to learn from The Ritz-Carlton

If you like this episode of the Grow My Clinic podcast, please don’t forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

DOWNLOAD THE TRANSCRIPT

Jack O'Brien https://www.clinicmastery.com/team/jack-obrien/

Originally a client of Clinic Mastery – Jack has always believed in being coached and mentored. After implementing everything from Clinic Mastery his business grew like crazy and was invited to join the team. Jack brings a unique skill set around client attraction, team building, marketing and technology!

Grow Your Clinic Categories

https://www.clinicmastery.com/category/team-engagement/

How Does Your Clinic Score?

Discover your Clinic Score & Amplify your Impact with Clinics Mastery’s Assess Your Clinic™ Scorecard. Get a rating for the 7 Degrees of Business that you need to master.

Assess Your Clinic