Luke Grainger and Darby O’Leary of Hunter Podiatry talk about business coaching and how it helped them grow to a multi-site clinic. They also share some of the growth strategies they implemented to help them achieve clinic growth, and how they maintain a positive culture in their clinic.
Check out the full episode!
SHOW NOTES
Rapid-Fire Questions
- Reading/learning list [01:07]
- Inspirational people in Darby and Luke’s life [02:35]
- Darby and Luke’s childhood aspirations [04:37]
- Why they chose Podiatry and how they became clinic owners [06:25]
Creating a Positive Clinic Culture
- From disconnected to united: Rebuilding the clinic culture [11:56]
- Letting go of archaic systems and creating automated systems for the clinic [14:17]
- How to coach team members through the changes [15:58]
What Does Hunter Podiatry Look Like Today?
- Hunter Podiatry Today: New locations, new podiatrists, expanding team [17:40]
- What does Darby and Luke’s week look like now? [18:47]
- Activities with team members that can increase motivation and improve culture [20:11]
Growth Strategies and Leadership Lessons For Clinic Owners
- Navigating conversations as a leader [21:11]
- Strategies for growth: Dashboard metrics, associating with the right people, etc. [22:37]
- How to have a good relationship with your clinic partners [25:05]
- Keeping yourself humble [29:16]
How Coaching Changed the Direction For Hunter Podiatry
- How coaching changed Darby and Luke’s life, and how it helped their clinic grow [30:23]
- A message to clinic owners and practitioners [32:54]
- What to do when you’ve hit a roadblock [33:55]
- Connect with the Hunter Podiatry gang! [35:03]
MENTIONS
- The Happiest Man on Earth by Eddie Jaku (book)
- The Seven Habits of Highly Effective People by Stephen Covey (book)
- The Test: A New Era for Australia’s Team (Amazon Original)
CONNECT WITH LUKE AND DARBY
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We appreciate your support and feedback!
Want more growth tips? Check these out!
- Strategy Session: What You Can Expect From Clinic Mastery
- Growth Strategies For Clinics During a Crisis (Ep. 173)
- A Checklist to Kickstart Clinic Growth: From KPIs to Measure to Essential Leadership Skills (Ep. 193)
- On the Spotlight: Rebecca Healey On Re-Strategizing For Growth During COVID-19 (Ep. 197)
- A Checklist For Sustainable Clinic Growth This 2021 (Ep. 200)