Luke Grainger and Darby O’Leary of Hunter Podiatry talk about business coaching and how it helped them grow to a multi-site clinic. They also share some of the growth strategies they implemented to help them achieve clinic growth, and how they maintain a positive culture in their clinic.

Check out the full episode!

SHOW NOTES

Rapid-Fire Questions

• Reading/learning list  [01:07]

• Inspirational people in Darby and Luke’s life  [02:35]

• Darby and Luke’s childhood aspirations  [04:37]

• Why they chose Podiatry and how they became clinic owners  [06:25]

Creating a Positive Clinic Culture

• From disconnected to united: Rebuilding the clinic culture  [11:56]

• Letting go of archaic systems and creating automated systems for the clinic  [14:17]

• How to coach team members through the changes  [15:58]

What Does Hunter Podiatry Look Like Today?

• Hunter Podiatry Today: New locations, new podiatrists, expanding team  [17:40]

• What does Darby and Luke’s week look like now?  [18:47]

• Activities with team members that can increase motivation and improve culture  [20:11]

Growth Strategies and Leadership Lessons For Clinic Owners

• Navigating conversations as a leader  [21:11]

• Strategies for growth: Dashboard metrics, associating with the right people, etc.  [22:37]

• How to have a good relationship with your clinic partners  [25:05]

• Keeping yourself humble  [29:16]

How Coaching Changed the Direction For Hunter Podiatry

• How coaching changed Darby and Luke’s life, and how it helped their clinic grow  [30:23]

• A message to clinic owners and practitioners  [32:54]

• What to do when you’ve hit a roadblock  [33:55]

• Connect with the Hunter Podiatry gang!  [35:03]

MENTIONS

• The Happiest Man on Earth by Eddie Jaku (book)

• The Seven Habits of Highly Effective People by Stephen Covey (book)

• The Test: A New Era for Australia’s Team (Amazon Original)