Melissa Juzva: recruitment & retention of therapists, vulnerability and more | GYC Podcast E259

Grow Your Clinic Podcast Episode 259

In this episode, we have an inspiring interview with Melissa Juzva, Director of Solution Psychology. She shares her experience and insights on how to help the next generation of therapists grow and find their own pathways, and how you can support your team through training and development.

We also explore how investing in your team’s growth translates into the retention of great team members and how it attracts quality recruits. Melissa also talks about the challenges she faced at the start of the Covid pandemic and the power of vulnerability.


“If your team feels valued and listened to, they’re less likely to go and look for another job.”

  • 00:00 – Intro
  • 00:18 – Melissa’s Bio
  • 02:13 – ‘Reflect & Connect’ Retreat
  • 04:24 – Creating space for vulnerability
  • 07:04 – Being vulnerable with your team
  • 08:27 – Team culture & recruitment
  • 11:41 – Mentoring early-career team members
  • 15:51 – Future of Paediatric Psychology
  • 19:40 – Pathways for retaining quality team
  • 24:00 – Having tough conversations
  • 26:33 – Your genius as a business owner
  • 29:16 – Lessons learned as a business owner
  • 34:45 – Working with a business mentor
  • 37:18 – Being profitable in healthcare
  • 40:30 – How do you ‘switch off’ as a clinic owner

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

Grow Your Clinic Categories
How Does Your Clinic Score?

Discover your Clinic Score & Amplify your Impact with Clinics Mastery’s Assess Your Clinic™ Scorecard. Get a rating for the 7 Degrees of Business that you need to master.

Tessa Kennelly: honesty, integrity, vulnerability: keys to a successful business | GYC Podcast E260
Hannah Dunn: juggling family and owning a healthcare business | GYC Podcast E258

Related Posts

You must be logged in to post a comment.