One Percenters That Can Make Your Clients and Team Members Feel Valued | Grow Your Clinic Podcast | 073

December 14, 2018

We have a short story for you this week and it’s about Ben’s experience at The Loose Caboose Cafe. They did a simple gesture which made all the difference for their customers’ overall experience at their cafe.

Curious about the one percenter they did to make their service extra special? Go check out the full episode!

MENTIONS

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What’s one thing you could do to change the experience of your client or team member? How can you make them feel important and valued? Reach out to us with your answers at [email protected] or [email protected], and we’ll make sure to digest those ideas and get back to you. We’re excited to hear from you!

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Ben Lynch https://www.clinicmastery.com/team/ben-lynch/

Ben realised after a number of years practicing Podiatry that he was in fact more interested in the person at the end of the foot than the foot itself. Ben's passion for understanding what makes people enjoy a better quality of life is what drives him to be creative and systematic about communication and connection with clients as part of their experience.

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