Clinic Owner, Boost Health Collective
Business Academy Mentor,
Admin Mastery Facilitator
Hi, I’m Brigid (or Bid, for short!),
In healthcare we need not only clinical mentors, but importantly business mentors. They don’t teach you this at University. I was actually a Primary School teacher when my husband, Mike, started up his Soft Tissue Therapy practice in 2011. I happened to be about to go on maternity leave with my second daughter when he opened so I naively thought I’d help him get on his feet and then head back to the classroom. All these years later and I’m still there… completely loving being in health care; nurturing our patients and accelerating the careers of our team through our mentor program.
My brothers and I were always starting “businesses” as kids which led to us having a crack at a marketing business called “Stick Local” supplying fridge magnets for groups of local traders in our early 20s. We had two successful-ish campaigns and then realised that we really didn’t like selling advertising space so we packed it in. Was a great learning experience though 🙂
After “accidentally” falling into the Practice Manager role in our family clinic, I soon caught the bug of being able to have such a significant impact on our team members and our patients. As a teacher of eight years, my passion lay in education and I was so surprised to find how much cross-over there is in education and business ownership. The structure, systems, planning and creativity I employed in the classroom have helped me create a business with strong foundations… plus this passion also led to me thoroughly enjoying creating awesome learning and development opportunities for our team members.
Mike and I were one of the first businesses to join CM back in the early days, motivated by the desire to create an amazing team culture and lead our team effectively. Our coach, Shane, guided us towards achieving this aspiration (and more!) in a very short time which has enabled us to have the freedom to entrust our team with our business and know that they are exceptionally capable and supported with slick systems, while still having the passion to grow our business. I now have the privilege of helping other business owners and their Practice Managers to create exceptional client experiences and lead successful teams.
How you do anything, is how you do everything.
Integrity matters. The details matter.
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