Personal Mastery

8 min read

Aug 24, 2024

How to Overcome Overwhelm as a Clinic Owner

Peter Flynn

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How to Overcome Overwhelm as a Clinic Owner

Today, I want to talk about something many clinic owners face: overwhelm.

1. Delegation: Not Abdication

One of the biggest keys to overcoming overwhelm is learning to delegate effectively. Now, I know it can feel like you have to do everything yourself—especially if you’re a solo trader. But even then, think beyond just employees. Do you have professionals you can lean on? Maybe a bookkeeper, an accountant, or someone for HR advice? What about support for lease negotiations or other business needs?

If you do have a team, delegation becomes even more powerful. But here’s the catch: delegation isn’t just about handing off tasks and hoping for the best. That’s abdication, and I’ve been guilty of it myself. Abdication means you pass off the job without proper training, support, or accountability.

True delegation is different. It means giving your team the right tools, training, and clear expectations so they can succeed. It’s about identifying tasks you don’t enjoy or aren’t good at and trusting others to take them on—often they’ll do it better than you!

Some business owners say, “If you want something done right, do it yourself.” And sometimes, that’s true. But the better mindset is: how can I become the best at training, supporting, and holding my team accountable? Because you only have so many hours in the day, and if you become the bottleneck, it’ll stop your business from growing—and keep you stuck in the day-to-day.

2. Simplify and Prioritise

Another big trap I see clinic owners fall into is complicating things and focusing on the wrong priorities. Early in my journey, I made the mistake of chasing complex solutions and ignoring what really mattered.

Here’s a simple exercise for you: map out what your ideal week looks like versus what your current week actually looks like. What’s the gap? How can you start bridging it?

Next, identify what tasks move the needle in your clinic’s growth. Some call these the "$1,000 an hour" tasks — the high-value activities only you can do. Then there are "$100 an hour" tasks, and finally, the "$10 an hour" tasks that can easily be delegated or outsourced.

Focus your energy on those highest-value tasks and simplify your approach. You don’t need fancy strategies or complicated marketing. Sometimes, just nailing the basics is enough.

For example, think about recruitment. What’s the foundation? Making your current team happy, fulfilled, and valued. Or marketing — do you really know your ideal client, their problems, and how they talk about them? Nail those basics and build from there.

3. Prioritise Self-Care

Finally, don’t overlook self-care. And no, self-care doesn’t always mean a massage or spa day. It could be something as simple as:

  • Getting consistent, quality sleep

  • Eating healthy meals regularly

  • Exercising and getting sunlight

  • Spending quality time with friends

  • Enjoying your hobbies — like one client who finds playing video games is his way to recharge

For me, self-care sometimes means zoning out with a buttered popcorn and a good movie — just a few hours to switch off from work completely. It’s these little moments that recharge you and keep overwhelm at bay.

Think about your own self-care habits. What are two or three things that help you feel less stressed and more energised? Commit to doing at least one of these each week for the next three weeks.

Wrapping Up

None of these ideas are revolutionary, but putting them into practice consistently will make a huge difference. I’ll be honest: I’ve resisted self-care before, thinking I needed to hustle nonstop to stay ahead. But stepping back and taking care of yourself actually boosts your productivity and your business in the long run.

So, take a moment now: what three things can you add to your routine over the next few weeks to reduce overwhelm and show up stronger in your clinic?

How to Overcome Overwhelm as a Clinic Owner

Today, I want to talk about something many clinic owners face: overwhelm.

1. Delegation: Not Abdication

One of the biggest keys to overcoming overwhelm is learning to delegate effectively. Now, I know it can feel like you have to do everything yourself—especially if you’re a solo trader. But even then, think beyond just employees. Do you have professionals you can lean on? Maybe a bookkeeper, an accountant, or someone for HR advice? What about support for lease negotiations or other business needs?

If you do have a team, delegation becomes even more powerful. But here’s the catch: delegation isn’t just about handing off tasks and hoping for the best. That’s abdication, and I’ve been guilty of it myself. Abdication means you pass off the job without proper training, support, or accountability.

True delegation is different. It means giving your team the right tools, training, and clear expectations so they can succeed. It’s about identifying tasks you don’t enjoy or aren’t good at and trusting others to take them on—often they’ll do it better than you!

Some business owners say, “If you want something done right, do it yourself.” And sometimes, that’s true. But the better mindset is: how can I become the best at training, supporting, and holding my team accountable? Because you only have so many hours in the day, and if you become the bottleneck, it’ll stop your business from growing—and keep you stuck in the day-to-day.

2. Simplify and Prioritise

Another big trap I see clinic owners fall into is complicating things and focusing on the wrong priorities. Early in my journey, I made the mistake of chasing complex solutions and ignoring what really mattered.

Here’s a simple exercise for you: map out what your ideal week looks like versus what your current week actually looks like. What’s the gap? How can you start bridging it?

Next, identify what tasks move the needle in your clinic’s growth. Some call these the "$1,000 an hour" tasks — the high-value activities only you can do. Then there are "$100 an hour" tasks, and finally, the "$10 an hour" tasks that can easily be delegated or outsourced.

Focus your energy on those highest-value tasks and simplify your approach. You don’t need fancy strategies or complicated marketing. Sometimes, just nailing the basics is enough.

For example, think about recruitment. What’s the foundation? Making your current team happy, fulfilled, and valued. Or marketing — do you really know your ideal client, their problems, and how they talk about them? Nail those basics and build from there.

3. Prioritise Self-Care

Finally, don’t overlook self-care. And no, self-care doesn’t always mean a massage or spa day. It could be something as simple as:

  • Getting consistent, quality sleep

  • Eating healthy meals regularly

  • Exercising and getting sunlight

  • Spending quality time with friends

  • Enjoying your hobbies — like one client who finds playing video games is his way to recharge

For me, self-care sometimes means zoning out with a buttered popcorn and a good movie — just a few hours to switch off from work completely. It’s these little moments that recharge you and keep overwhelm at bay.

Think about your own self-care habits. What are two or three things that help you feel less stressed and more energised? Commit to doing at least one of these each week for the next three weeks.

Wrapping Up

None of these ideas are revolutionary, but putting them into practice consistently will make a huge difference. I’ll be honest: I’ve resisted self-care before, thinking I needed to hustle nonstop to stay ahead. But stepping back and taking care of yourself actually boosts your productivity and your business in the long run.

So, take a moment now: what three things can you add to your routine over the next few weeks to reduce overwhelm and show up stronger in your clinic?

How to Overcome Overwhelm as a Clinic Owner

Today, I want to talk about something many clinic owners face: overwhelm.

1. Delegation: Not Abdication

One of the biggest keys to overcoming overwhelm is learning to delegate effectively. Now, I know it can feel like you have to do everything yourself—especially if you’re a solo trader. But even then, think beyond just employees. Do you have professionals you can lean on? Maybe a bookkeeper, an accountant, or someone for HR advice? What about support for lease negotiations or other business needs?

If you do have a team, delegation becomes even more powerful. But here’s the catch: delegation isn’t just about handing off tasks and hoping for the best. That’s abdication, and I’ve been guilty of it myself. Abdication means you pass off the job without proper training, support, or accountability.

True delegation is different. It means giving your team the right tools, training, and clear expectations so they can succeed. It’s about identifying tasks you don’t enjoy or aren’t good at and trusting others to take them on—often they’ll do it better than you!

Some business owners say, “If you want something done right, do it yourself.” And sometimes, that’s true. But the better mindset is: how can I become the best at training, supporting, and holding my team accountable? Because you only have so many hours in the day, and if you become the bottleneck, it’ll stop your business from growing—and keep you stuck in the day-to-day.

2. Simplify and Prioritise

Another big trap I see clinic owners fall into is complicating things and focusing on the wrong priorities. Early in my journey, I made the mistake of chasing complex solutions and ignoring what really mattered.

Here’s a simple exercise for you: map out what your ideal week looks like versus what your current week actually looks like. What’s the gap? How can you start bridging it?

Next, identify what tasks move the needle in your clinic’s growth. Some call these the "$1,000 an hour" tasks — the high-value activities only you can do. Then there are "$100 an hour" tasks, and finally, the "$10 an hour" tasks that can easily be delegated or outsourced.

Focus your energy on those highest-value tasks and simplify your approach. You don’t need fancy strategies or complicated marketing. Sometimes, just nailing the basics is enough.

For example, think about recruitment. What’s the foundation? Making your current team happy, fulfilled, and valued. Or marketing — do you really know your ideal client, their problems, and how they talk about them? Nail those basics and build from there.

3. Prioritise Self-Care

Finally, don’t overlook self-care. And no, self-care doesn’t always mean a massage or spa day. It could be something as simple as:

  • Getting consistent, quality sleep

  • Eating healthy meals regularly

  • Exercising and getting sunlight

  • Spending quality time with friends

  • Enjoying your hobbies — like one client who finds playing video games is his way to recharge

For me, self-care sometimes means zoning out with a buttered popcorn and a good movie — just a few hours to switch off from work completely. It’s these little moments that recharge you and keep overwhelm at bay.

Think about your own self-care habits. What are two or three things that help you feel less stressed and more energised? Commit to doing at least one of these each week for the next three weeks.

Wrapping Up

None of these ideas are revolutionary, but putting them into practice consistently will make a huge difference. I’ll be honest: I’ve resisted self-care before, thinking I needed to hustle nonstop to stay ahead. But stepping back and taking care of yourself actually boosts your productivity and your business in the long run.

So, take a moment now: what three things can you add to your routine over the next few weeks to reduce overwhelm and show up stronger in your clinic?

How to Overcome Overwhelm as a Clinic Owner

Today, I want to talk about something many clinic owners face: overwhelm.

1. Delegation: Not Abdication

One of the biggest keys to overcoming overwhelm is learning to delegate effectively. Now, I know it can feel like you have to do everything yourself—especially if you’re a solo trader. But even then, think beyond just employees. Do you have professionals you can lean on? Maybe a bookkeeper, an accountant, or someone for HR advice? What about support for lease negotiations or other business needs?

If you do have a team, delegation becomes even more powerful. But here’s the catch: delegation isn’t just about handing off tasks and hoping for the best. That’s abdication, and I’ve been guilty of it myself. Abdication means you pass off the job without proper training, support, or accountability.

True delegation is different. It means giving your team the right tools, training, and clear expectations so they can succeed. It’s about identifying tasks you don’t enjoy or aren’t good at and trusting others to take them on—often they’ll do it better than you!

Some business owners say, “If you want something done right, do it yourself.” And sometimes, that’s true. But the better mindset is: how can I become the best at training, supporting, and holding my team accountable? Because you only have so many hours in the day, and if you become the bottleneck, it’ll stop your business from growing—and keep you stuck in the day-to-day.

2. Simplify and Prioritise

Another big trap I see clinic owners fall into is complicating things and focusing on the wrong priorities. Early in my journey, I made the mistake of chasing complex solutions and ignoring what really mattered.

Here’s a simple exercise for you: map out what your ideal week looks like versus what your current week actually looks like. What’s the gap? How can you start bridging it?

Next, identify what tasks move the needle in your clinic’s growth. Some call these the "$1,000 an hour" tasks — the high-value activities only you can do. Then there are "$100 an hour" tasks, and finally, the "$10 an hour" tasks that can easily be delegated or outsourced.

Focus your energy on those highest-value tasks and simplify your approach. You don’t need fancy strategies or complicated marketing. Sometimes, just nailing the basics is enough.

For example, think about recruitment. What’s the foundation? Making your current team happy, fulfilled, and valued. Or marketing — do you really know your ideal client, their problems, and how they talk about them? Nail those basics and build from there.

3. Prioritise Self-Care

Finally, don’t overlook self-care. And no, self-care doesn’t always mean a massage or spa day. It could be something as simple as:

  • Getting consistent, quality sleep

  • Eating healthy meals regularly

  • Exercising and getting sunlight

  • Spending quality time with friends

  • Enjoying your hobbies — like one client who finds playing video games is his way to recharge

For me, self-care sometimes means zoning out with a buttered popcorn and a good movie — just a few hours to switch off from work completely. It’s these little moments that recharge you and keep overwhelm at bay.

Think about your own self-care habits. What are two or three things that help you feel less stressed and more energised? Commit to doing at least one of these each week for the next three weeks.

Wrapping Up

None of these ideas are revolutionary, but putting them into practice consistently will make a huge difference. I’ll be honest: I’ve resisted self-care before, thinking I needed to hustle nonstop to stay ahead. But stepping back and taking care of yourself actually boosts your productivity and your business in the long run.

So, take a moment now: what three things can you add to your routine over the next few weeks to reduce overwhelm and show up stronger in your clinic?

Article by
Peter Flynn

Pete Flynn is a physio by trade and a business consultant at heart. He founded his first Adelaide clinic to help people overcome pain and reclaim their lives. Within five years, that clinic grew to a 23-member team across two locations that no longer required him. He successfully sold both clinics in 2022 and now guides other clinic owners in scaling, leadership, marketing, and people management. Known for his practical wisdom and generosity, Peter’s approach is always anchored in the principle: give more than you take. He’s here to share how to create real value, both for your clients and your teams, without losing sight of what truly matters.

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Assess Your Clinic

How Does Your Clinic Score?

Discover your Clinic Score & Amplify your Impact with Clinics Mastery’s Assess Your Clinic™ Scorecard. Get a rating for the 7 Degrees of Business that you need to master.

Assess Your Clinic

How Does Your Clinic Score?

Discover your Clinic Score & Amplify your Impact with Clinics Mastery’s Assess Your Clinic™ Scorecard. Get a rating for the 7 Degrees of Business that you need to master.

Assess Your Clinic

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