Personal Mastery
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4 min read
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Jun 11, 2024
The One Mindset Shift That Supercharges Productivity for Clinic Owners
The One Mindset Shift That Supercharges Productivity for Clinic Owners
Let’s talk productivity—specifically, your productivity as a healthcare clinic owner.
Now, if you’re used to being on the tools (working 1:1 with clients), then you know how productive you can be. There’s no time to waste when a patient is sitting in front of you. You’re present. You’re focused. You know exactly what to do. And let’s be honest—it often feels easy because you're in your zone of genius.
But the moment you switch gears to work on the business—systems, team building, marketing, recruitment—your focus can start to wobble.
You sit down to work and what happens?
You grab a coffee. (Nothing wrong with that—we love coffee too!)
You check your emails.
You scroll Slack or Teams.
Maybe sneak a peek at Instagram or take a call.
Then you remember that fascinating YouTube video about how military planes land steeply to avoid enemy fire... and well, there goes your productivity.
Sound familiar?
The Real Reason You’re Productive With Clients
When you’re with a client, there are two key reasons you're laser-focused:
You know exactly what the outcome is.
You know how to achieve it.
There’s no ambiguity. You’ve done it hundreds, maybe thousands of times. You’re confident. You’re clear. You’re in control.
And there’s accountability built in. The client is right there with you—waiting, watching, expecting a result.
Now compare that to working on the business.
More often than not, you sit down with a vague idea like “I should probably work on recruitment,” or “I need to update that process.” But there’s no clear outcome. No set plan. No one watching.
So what happens?
You stall. You procrastinate. You avoid it—especially if it feels uncomfortable or unfamiliar.
A Real-World Example
One clinic owner we coach wanted to recruit via LinkedIn—sending connection requests and engaging potential hires. But it felt awkward and unfamiliar. The discomfort led to hesitation. That hesitation led to procrastination. And instead of doing the task, they filled the time with low-priority work.
This is normal. But it’s also fixable.
The Mindset Shift That Changes Everything
Here’s the game-changer:
Start treating your time on the business the same way you treat your time in the business.
In other words:
Know the exact outcome you’re trying to achieve before you start.
Know how you’re going to achieve it (or be clear on what you need to figure out).
Respect your time—no distractions, no phone calls, no rabbit holes.
Break your business time into focused 30- or 60-minute sessions.
If you wouldn’t take a call during a patient session, don’t do it when you’re working on the business.
If you wouldn’t scroll Instagram mid-consult, don’t do it during your strategy session.
Treat your business like a client that deserves your full attention.
Productivity Doesn’t Require More Time—Just More Focus
Don’t block out four hours to “work on the business” if it’s going to leave you overwhelmed or distracted. Start small. Set the outcome. Block a 30- or 60-minute session. Go in with clarity. Come out with results.
This simple mindset shift—respecting your business time like client time—can transform your productivity.
The One Mindset Shift That Supercharges Productivity for Clinic Owners
Let’s talk productivity—specifically, your productivity as a healthcare clinic owner.
Now, if you’re used to being on the tools (working 1:1 with clients), then you know how productive you can be. There’s no time to waste when a patient is sitting in front of you. You’re present. You’re focused. You know exactly what to do. And let’s be honest—it often feels easy because you're in your zone of genius.
But the moment you switch gears to work on the business—systems, team building, marketing, recruitment—your focus can start to wobble.
You sit down to work and what happens?
You grab a coffee. (Nothing wrong with that—we love coffee too!)
You check your emails.
You scroll Slack or Teams.
Maybe sneak a peek at Instagram or take a call.
Then you remember that fascinating YouTube video about how military planes land steeply to avoid enemy fire... and well, there goes your productivity.
Sound familiar?
The Real Reason You’re Productive With Clients
When you’re with a client, there are two key reasons you're laser-focused:
You know exactly what the outcome is.
You know how to achieve it.
There’s no ambiguity. You’ve done it hundreds, maybe thousands of times. You’re confident. You’re clear. You’re in control.
And there’s accountability built in. The client is right there with you—waiting, watching, expecting a result.
Now compare that to working on the business.
More often than not, you sit down with a vague idea like “I should probably work on recruitment,” or “I need to update that process.” But there’s no clear outcome. No set plan. No one watching.
So what happens?
You stall. You procrastinate. You avoid it—especially if it feels uncomfortable or unfamiliar.
A Real-World Example
One clinic owner we coach wanted to recruit via LinkedIn—sending connection requests and engaging potential hires. But it felt awkward and unfamiliar. The discomfort led to hesitation. That hesitation led to procrastination. And instead of doing the task, they filled the time with low-priority work.
This is normal. But it’s also fixable.
The Mindset Shift That Changes Everything
Here’s the game-changer:
Start treating your time on the business the same way you treat your time in the business.
In other words:
Know the exact outcome you’re trying to achieve before you start.
Know how you’re going to achieve it (or be clear on what you need to figure out).
Respect your time—no distractions, no phone calls, no rabbit holes.
Break your business time into focused 30- or 60-minute sessions.
If you wouldn’t take a call during a patient session, don’t do it when you’re working on the business.
If you wouldn’t scroll Instagram mid-consult, don’t do it during your strategy session.
Treat your business like a client that deserves your full attention.
Productivity Doesn’t Require More Time—Just More Focus
Don’t block out four hours to “work on the business” if it’s going to leave you overwhelmed or distracted. Start small. Set the outcome. Block a 30- or 60-minute session. Go in with clarity. Come out with results.
This simple mindset shift—respecting your business time like client time—can transform your productivity.
The One Mindset Shift That Supercharges Productivity for Clinic Owners
Let’s talk productivity—specifically, your productivity as a healthcare clinic owner.
Now, if you’re used to being on the tools (working 1:1 with clients), then you know how productive you can be. There’s no time to waste when a patient is sitting in front of you. You’re present. You’re focused. You know exactly what to do. And let’s be honest—it often feels easy because you're in your zone of genius.
But the moment you switch gears to work on the business—systems, team building, marketing, recruitment—your focus can start to wobble.
You sit down to work and what happens?
You grab a coffee. (Nothing wrong with that—we love coffee too!)
You check your emails.
You scroll Slack or Teams.
Maybe sneak a peek at Instagram or take a call.
Then you remember that fascinating YouTube video about how military planes land steeply to avoid enemy fire... and well, there goes your productivity.
Sound familiar?
The Real Reason You’re Productive With Clients
When you’re with a client, there are two key reasons you're laser-focused:
You know exactly what the outcome is.
You know how to achieve it.
There’s no ambiguity. You’ve done it hundreds, maybe thousands of times. You’re confident. You’re clear. You’re in control.
And there’s accountability built in. The client is right there with you—waiting, watching, expecting a result.
Now compare that to working on the business.
More often than not, you sit down with a vague idea like “I should probably work on recruitment,” or “I need to update that process.” But there’s no clear outcome. No set plan. No one watching.
So what happens?
You stall. You procrastinate. You avoid it—especially if it feels uncomfortable or unfamiliar.
A Real-World Example
One clinic owner we coach wanted to recruit via LinkedIn—sending connection requests and engaging potential hires. But it felt awkward and unfamiliar. The discomfort led to hesitation. That hesitation led to procrastination. And instead of doing the task, they filled the time with low-priority work.
This is normal. But it’s also fixable.
The Mindset Shift That Changes Everything
Here’s the game-changer:
Start treating your time on the business the same way you treat your time in the business.
In other words:
Know the exact outcome you’re trying to achieve before you start.
Know how you’re going to achieve it (or be clear on what you need to figure out).
Respect your time—no distractions, no phone calls, no rabbit holes.
Break your business time into focused 30- or 60-minute sessions.
If you wouldn’t take a call during a patient session, don’t do it when you’re working on the business.
If you wouldn’t scroll Instagram mid-consult, don’t do it during your strategy session.
Treat your business like a client that deserves your full attention.
Productivity Doesn’t Require More Time—Just More Focus
Don’t block out four hours to “work on the business” if it’s going to leave you overwhelmed or distracted. Start small. Set the outcome. Block a 30- or 60-minute session. Go in with clarity. Come out with results.
This simple mindset shift—respecting your business time like client time—can transform your productivity.
The One Mindset Shift That Supercharges Productivity for Clinic Owners
Let’s talk productivity—specifically, your productivity as a healthcare clinic owner.
Now, if you’re used to being on the tools (working 1:1 with clients), then you know how productive you can be. There’s no time to waste when a patient is sitting in front of you. You’re present. You’re focused. You know exactly what to do. And let’s be honest—it often feels easy because you're in your zone of genius.
But the moment you switch gears to work on the business—systems, team building, marketing, recruitment—your focus can start to wobble.
You sit down to work and what happens?
You grab a coffee. (Nothing wrong with that—we love coffee too!)
You check your emails.
You scroll Slack or Teams.
Maybe sneak a peek at Instagram or take a call.
Then you remember that fascinating YouTube video about how military planes land steeply to avoid enemy fire... and well, there goes your productivity.
Sound familiar?
The Real Reason You’re Productive With Clients
When you’re with a client, there are two key reasons you're laser-focused:
You know exactly what the outcome is.
You know how to achieve it.
There’s no ambiguity. You’ve done it hundreds, maybe thousands of times. You’re confident. You’re clear. You’re in control.
And there’s accountability built in. The client is right there with you—waiting, watching, expecting a result.
Now compare that to working on the business.
More often than not, you sit down with a vague idea like “I should probably work on recruitment,” or “I need to update that process.” But there’s no clear outcome. No set plan. No one watching.
So what happens?
You stall. You procrastinate. You avoid it—especially if it feels uncomfortable or unfamiliar.
A Real-World Example
One clinic owner we coach wanted to recruit via LinkedIn—sending connection requests and engaging potential hires. But it felt awkward and unfamiliar. The discomfort led to hesitation. That hesitation led to procrastination. And instead of doing the task, they filled the time with low-priority work.
This is normal. But it’s also fixable.
The Mindset Shift That Changes Everything
Here’s the game-changer:
Start treating your time on the business the same way you treat your time in the business.
In other words:
Know the exact outcome you’re trying to achieve before you start.
Know how you’re going to achieve it (or be clear on what you need to figure out).
Respect your time—no distractions, no phone calls, no rabbit holes.
Break your business time into focused 30- or 60-minute sessions.
If you wouldn’t take a call during a patient session, don’t do it when you’re working on the business.
If you wouldn’t scroll Instagram mid-consult, don’t do it during your strategy session.
Treat your business like a client that deserves your full attention.
Productivity Doesn’t Require More Time—Just More Focus
Don’t block out four hours to “work on the business” if it’s going to leave you overwhelmed or distracted. Start small. Set the outcome. Block a 30- or 60-minute session. Go in with clarity. Come out with results.
This simple mindset shift—respecting your business time like client time—can transform your productivity.




Article by
Peter Flynn
Pete Flynn is a physio by trade and a business consultant at heart. He founded his first Adelaide clinic to help people overcome pain and reclaim their lives. Within five years, that clinic grew to a 23-member team across two locations that no longer required him. He successfully sold both clinics in 2022 and now guides other clinic owners in scaling, leadership, marketing, and people management. Known for his practical wisdom and generosity, Peter’s approach is always anchored in the principle: give more than you take. He’s here to share how to create real value, both for your clients and your teams, without losing sight of what truly matters.
How Does Your Clinic Score?
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Assess Your Clinic
How Does Your Clinic Score?
Discover your Clinic Score & Amplify your Impact with Clinics Mastery’s Assess Your Clinic™ Scorecard. Get a rating for the 7 Degrees of Business that you need to master.
Assess Your Clinic
How Does Your Clinic Score?
Discover your Clinic Score & Amplify your Impact with Clinics Mastery’s Assess Your Clinic™ Scorecard. Get a rating for the 7 Degrees of Business that you need to master.
Assess Your Clinic
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