In this episode, Mike Blackwell shares how he was able to find a bigger purpose after going through a difficult time in his life, and how he was able to navigate this period of grief while managing a growing clinic.

He also gives some tips about how clinic owners can transition smoothly from a clinical consulting role to a leadership role, how to attract experienced team members to your clinic, and some principles that he practices for creating a great clinic experience.

Timestamps:

00:00 Intro
00:22 Mike's Bio
01:38 COVID: one business owner's journey
06:38 Post-COVID growth: Personal and business
12:01 The process of reducing your consulting load
15:34 How to attract and recruit the right people to the clinic?
18:46 Creating a great client experiences
21:50 How charity work fueled Mike's purpose
30:46 Navigating Grief and Leadership 33:03 - Physitrack: tech in healthcare

MENTIONS

• Radical Candor by Kim Scott (book)