In this episode, we have an inspiring interview with Melissa Juzva, Director of Solution Psychology. She shares her experience and insights on how to help the next generation of therapists grow and find their own pathways, and how you can support your team through training and development.

We also explore how investing in your team's growth translates into the retention of great team members and how it attracts quality recruits. Melissa also talks about the challenges she faced at the start of the Covid pandemic and the power of vulnerability.

QUOTES

“If your team feels valued and listened to, they're less likely to go and look for another job.”

Timestamps:

00:00 Intro
00:22 Melissa's Bio
01:30 'Reflect & Connect' Retreat
05:12 Creating space for vulnerability
08:29 Being vulnerable with your team
10:21 Team culture & recruitment
14:18 Mentoring early-career team members
19:39 Future of Paediatric Psychology
24:18 Pathways for retaining quality team
29:34 Having tough conversations
32:45 Your genius as a business owner
36:10 Lessons learned as a business owner
43:13 Working with a business mentor
46:19 Being profitable in healthcare
50:43 How do you 'switch off' as a clinic owner

MENTIONS

• Dare to Lead by Brene Brown (book)

• Radical Candor by Kim Scott (book)