Episode 259

Episode 259

• Mar 28, 2023

• Mar 28, 2023

Melissa Juzva: recruitment & retention of therapists, vulnerability and more | GYC Podcast E259

Melissa Juzva: recruitment & retention of therapists, vulnerability and more | GYC Podcast E259

Melissa Juzva: recruitment & retention of therapists, vulnerability and more | GYC Podcast E259

Team

Team

Melissa Juzva: recruitment & retention of therapists, vulnerability and more | GYC Podcast E259

In this episode, we have an inspiring interview with Melissa Juzva, Director of Solution Psychology. She shares her experience and insights on how to help the next generation of therapists grow and find their own pathways, and how you can support your team through training and development.

We also explore how investing in your team's growth translates into the retention of great team members and how it attracts quality recruits. Melissa also talks about the challenges she faced at the start of the Covid pandemic and the power of vulnerability.


QUOTES

“If your team feels valued and listened to, they're less likely to go and look for another job.”


SHOW NOTES

  • 00:00 - Intro

  • 00:18 - Melissa's Bio

  • 02:13 - 'Reflect & Connect' Retreat

  • 04:24 - Creating space for vulnerability

  • 07:04 - Being vulnerable with your team

  • 08:27 - Team culture & recruitment

  • 11:41 - Mentoring early-career team members

  • 15:51 - Future of Paediatric Psychology

  • 19:40 - Pathways for retaining quality team

  • 24:00 - Having tough conversations

  • 26:33 - Your genius as a business owner

  • 29:16 - Lessons learned as a business owner

  • 34:45 - Working with a business mentor

  • 37:18 - Being profitable in healthcare

  • 40:30 - How do you 'switch off' as a clinic owner


MENTIONS



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Sign up for weekly clinic growth tips delivered straight to your inbox

Folllow us:

© 2025 Clinic Mastery Pty Ltd. All rights reserved.

How Does Your Clinic Score?

Sign up for weekly clinic growth tips delivered straight to your inbox

Folllow us:

© 2025 Clinic Mastery Pty Ltd. All rights reserved.