In this episode, we sit down with Yves Silviera, Practice Principal, and Owner of YS Physiotherapy, as he shares his journey of growing his clinic from humble beginnings in his parents’ granny flat to a thriving standalone location.

We delve into how Yves works with student interns in their clinic and how he created an internship model that prepares them for a successful career. Yves also reveals the importance of having a mentor and how it helped him scale his business.

Lastly, we discuss how Yves nurtures and retains team members to maintain a cohesive and successful clinic culture.

Timestamps:

00:00 Intro
00:22 Yves' Bio
02:12 Starting YS Physio in a granny flat
05:16 Recruitment gold mine (hint: student interns)
10:38 Journey to the first standalone clinic
13:54 YS Physio's team structure
14:53 How do you divide your time as a clinic owner?
15:50 Lessons from a clinic fit out
18:08 Why slowing down is key
19:05 The importance of having a business mentor
20:33 Recruiting (and keeping) team members
23:45 How to communicate with your team
24:49 What's next?
26:23 Connect with Yves
27:48 Yves' advice for other clinics

MENTIONS

• Culture is Everything by Tristan White (book)