Scaling your business while also having a growing family can be a tough challenge for practice owners, but with a solid strategy, it’s not impossible to strike a balance between business growth and family life.

In this episode,  we chat with Hannah Dunn, Director and Principal OT at D.O.T.S. Occupational Therapy for Children. Hannah shares the lessons she’s learned on being a work-from-home Director and the common challenges she’s faced as she scales her business and while taking care of a growing family.

She also talks about how she provides pathways for her team members, creates accountability, and maintains a sense of presence even as she works remotely.

Timestamps:

00:00 Intro
00:22 Hannah's Bio
01:23 Starting a family and running a healthcare clinic
05:39 Early days of working as a new parent
06:55 Returning to consulting & importance of a support network
08:43 Benefitting from systems and strong admin team
10:30 DOTS team structure
11:22 Priorities as a new business owner
13:06 Growing as a leader
14:28 Good communication solves everything
17:31 How to handle resignations
18:16 Challenging the team to grow & team pathways
21:12 Being a Multi-D clinic wasn't for us
22:11 Recruit in a competitive environment
29:20 Transitioning from caseload to running business
30:52 Balancing family life with business
32:00 Presence as a business owner
33:21 Getting team onboard with clinic changes
36:03 Dealing with uncertainty and stress
39:09 Knowing your numbers
41:52 Empathy and connection as a business owner

MENTIONS

• Slack

• D.O.T.S. Occupational Therapy for Children