In this episode, Ben Lynch discusses the importance of delegating with confidence in order to reduce reliance on oneself and others, emphasizing on efficiency, avoiding abdication and micromanagement.

Ben also talks about a simple method for successful delegation and highlights the significance of a strong performance culture in high-performing clinics.

Quotes

• 00:31 - "So often when we get the opportunity to delegate, it's a real milestone or moment to celebrate because we are so often the bottleneck in the business."

• 01:14 - "When we do delegate, so often we delegate in a fashion that's actually abdication."

• 12:28 - "What I'm hoping to show and share with you today is a couple of copy-and-paste template messages that could be used in whatever platform you use."

Timestamps

00:00:00 Intro
00:01:12 Delegating without micromanaging
00:02:40 Reporting as an accountability measure
00:03:52 Revenue report template
00:06:53 Outstanding accounts template
00:08:30 Practitioner utilisation/productivity template
00:09:38 New client report template
00:10:16 Client excellence report template
00:10:36 Portfolio (vanity and sanity) templates
00:12:24 When and how to use these reports